Terms & Conditions — wickets 71

1. Acceptance of Terms

By accessing, browsing, or using any part of the wickets 71 website and its associated services (collectively, the "Platform"), you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), our Privacy Policy, and our Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately cease using the Platform. wickets 71 reserves the right to amend, update, or replace these Terms at any time. The revised Terms will be published on this page with an updated effective date. Continued use of the Platform following any such amendment constitutes your acceptance of the revised Terms.

These Terms constitute the entire agreement between you and wickets 71 with respect to your use of the Platform and supersede all prior agreements, representations, and understandings of any kind between the parties.

2. Eligibility & Age Restriction

Access to and use of the wickets 71 Platform is strictly limited to individuals who meet all of the following criteria:

• You are at least 18 years of age. wickets 71 operates a strict 18+ policy with no exceptions.
• You are accessing the Platform as a private individual for personal entertainment purposes only, and not on behalf of any commercial entity.
• You are not accessing the Platform from a jurisdiction where online gambling is explicitly prohibited by law.
• You are not a current employee, contractor, agent, or close family member of an employee of wickets 71 or any of its affiliated partners, game providers, or payment processors.
• You have not previously been self-excluded from wickets 71 or had an account closed for violations of these Terms.

wickets 71 employs age verification as part of its Know Your Customer (KYC) process. All accounts are subject to age verification before withdrawal privileges are activated. Any account found to belong to a player under the age of 18 will be closed immediately, all bonuses will be voided, and any deposited funds will be returned to the registered payment method following a standard investigation period.

3. Account Registration & Verification

3.1 One Account Per Player

Each player is permitted to hold exactly one active wickets 71 account. Operating multiple accounts — whether under the same identity, different identities, or using different payment methods — is strictly prohibited. wickets 71 uses technical and manual controls to identify duplicate accounts. All duplicate accounts will be closed and any balances forfeited.

3.2 Accurate Registration Information

When creating a wickets 71 account, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, and a valid contact email address and/or phone number. You must not use a fictitious name, another person's identity, or any misleading information during registration.

3.3 Know Your Customer (KYC) Verification

wickets 71 is required to verify the identity of all account holders prior to processing withdrawal requests. The KYC process requires you to submit the following documents:

• Proof of identity: A valid government-issued photo ID — Bangladesh National Identity Card (NID), passport, or driving licence.
• Proof of payment method: A screenshot or statement confirming that the bKash, Nagad, Rocket, or bank account used for deposits is registered in your name.
• Proof of address (where required): A utility bill, bank statement, or official document showing your registered residential address, dated within the last three months.

Failure to submit complete and satisfactory KYC documentation within 30 days of a withdrawal request may result in the request being placed on hold. wickets 71 will not process withdrawals to payment methods that are not verified as belonging to the account holder.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. wickets 71 recommends enabling two-factor authentication (2FA) from your account Security settings. You accept full responsibility for all activity that occurs under your account credentials, whether or not authorised by you. If you suspect that your account has been accessed without your authorisation, you must notify wickets 71 support immediately via live chat.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

wickets 71 accepts deposits and processes withdrawals via the following methods, all denominated in Bangladeshi Taka (BDT):

• Mobile financial services: bKash, Nagad, Rocket, Upay
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• International cards: Visa, Mastercard (where supported by your issuing bank)

All payment methods used must be registered in your own name. Third-party payments — where a deposit or withdrawal is made using a payment account belonging to another person — are strictly prohibited and will result in the transaction being reversed and the account placed under review.

4.2 Deposit Limits

The minimum deposit on wickets 71 is ৳200. There is no universal maximum deposit limit, though individual payment methods may impose their own transaction ceilings. Players may set voluntary daily, weekly, or monthly deposit caps from the Responsible Gaming section of their account settings. Once a voluntary limit is set, it takes effect immediately and may only be reduced, not increased, until the cooling period specified at the time of setting has elapsed.

4.3 Withdrawal Processing

Withdrawal requests are subject to completed KYC verification and an active bonus wagering requirement check. Where no active bonus is attached to your account balance, standard withdrawal processing times are as follows:

• bKash and Nagad: 1–24 hours from approval
• Rocket and Upay: 1–48 hours from approval
• Bank transfer: 1–5 business days from approval

wickets 71 does not charge transaction fees on standard deposits or withdrawals. However, your payment provider may apply its own fees or limits, for which wickets 71 accepts no responsibility.

4.4 Anti-Money Laundering

wickets 71 is committed to preventing money laundering and the use of the Platform for any financial crime. All transactions are monitored. wickets 71 reserves the right to request additional documentation at any time in connection with a deposit or withdrawal, to delay processing pending investigation, and to report suspicious activity to the relevant authorities in accordance with applicable law. Withdrawals will only be paid to the same method used for the original deposit, wherever technically possible.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free bets, and promotional offers made available through wickets 71 are subject to specific terms that will be displayed in full at the point of opt-in. The general principles that apply to all bonuses unless stated otherwise are:

• Bonuses are available to verified account holders aged 18 and above only.
• Each promotion is available once per player, per household, per device, and per payment method, unless explicitly stated otherwise.
• Bonus funds must be wagered before any withdrawal of winnings derived from those funds can be processed.
• wickets 71 reserves the right to withdraw, modify, or cancel any promotion at any time, and to void any bonus or winnings where the Platform determines that abuse, exploitation, or fraud has occurred.

5.2 Wagering Requirements

Where a wagering requirement is attached to a bonus, it will be expressed as a multiplier (e.g., 30x) applied to the bonus amount, the deposit amount, or the combined deposit-plus-bonus, depending on the specific promotion. The exact calculation method will be stated in the promotion's individual terms. Only real-money stakes count towards wagering requirements unless a promotion explicitly states otherwise.

5.3 Bonus Expiry

All bonuses on wickets 71 carry an expiry period stated in the individual promotion terms. Bonus funds and any associated winnings that have not been released through wagering completion before the expiry date will be removed from your account automatically. wickets 71 will not reinstate expired bonuses under any circumstances.

6. Betting & Gaming Rules

6.1 Sports Betting

All sports bets placed on wickets 71 — including cricket pre-match and live in-play markets for BPL, IPL, T20 World Cup, and Bangladesh international fixtures — are subject to the specific rules published for each market. In the event of a discrepancy between displayed odds and the correct odds at the time of bet placement due to a technical error, wickets 71 reserves the right to void the affected bets and return stakes to the player's account.

Bets placed after the official start time of an event — whether due to a delay in data transmission or any technical reason — may be voided at wickets 71's discretion. In-play bets are accepted subject to availability and may be suspended at any time during an event.

6.2 Casino & Slot Games

All casino games and slot titles on the wickets 71 Platform are provided by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. The rules of each game are governed by the game provider's own game rules, accessible within the game interface. RNG-based games use independently certified random number generation. wickets 71 is not responsible for game malfunctions caused by the game provider's systems; in such cases, the game provider's decision on the outcome is final.

6.3 Disconnections

wickets 71 is not liable for losses caused by internet connectivity issues, device failures, or platform outages during an active game round. Where a disconnection occurs during an RNG game round and the outcome cannot be determined, the stake will typically be returned to the player's account. Live casino disconnection outcomes are governed by the individual game provider's disconnection policy.

7. Prohibited Conduct

The following activities are strictly prohibited on the wickets 71 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Registering multiple accounts or using another person's account
• Providing false, misleading, or fraudulent information during registration or KYC
• Using the Platform for money laundering, fraud, or any other financial crime
• Exploiting software bugs, glitches, or vulnerabilities to gain an unfair advantage
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or place bets
• Colluding with other players to manipulate game outcomes or sports betting markets
• Placing bets with knowledge of a fixed match, pre-determined result, or any insider information
• Engaging in any form of arbitrage betting that wickets 71 determines to be systematic and exploitative
• Attempting to reverse-engineer, scrape, or reproduce any part of the Platform's technology, content, or odds data
• Harassing, threatening, or abusing wickets 71 staff, other players, or any third party through the Platform's communication channels

8. Account Suspension & Closure

8.1 Suspension by wickets 71

wickets 71 reserves the right to suspend or restrict any account at any time and without prior notice where there are reasonable grounds to believe that:

• The account holder has violated any provision of these Terms
• The account is being used for fraudulent or illegal purposes
• The account has been compromised or accessed without authorisation
• KYC verification documents submitted are not authentic
• A self-exclusion request has been submitted by the account holder

During a suspension, the account balance will be frozen. If the investigation confirms a violation, the balance may be wholly or partially forfeited. If no violation is found, the account will be reinstated and the balance restored.

8.2 Voluntary Account Closure

You may request to close your wickets 71 account at any time by contacting the support team via live chat. Before closure is processed, any pending withdrawal requests will be completed and any active bonus funds will be removed. Real-money balances will be returned to your verified payment method within the standard processing timeframe.

8.3 Self-Exclusion

Players who wish to take a break from gambling may request a self-exclusion via the Platform's Responsible Gaming settings or by contacting the support team directly. Self-exclusion takes effect immediately upon request. During the exclusion period, the account will be locked from all gaming activity, and no marketing communications will be sent. For further information, please visit our Responsible Gaming page.

8.4 Dormant Accounts

An account is considered dormant after 12 consecutive months of inactivity (no login, no deposit, no wager). wickets 71 will notify you via your registered email address before applying a monthly inactivity administration fee of ৳200 or the remaining balance (whichever is lower). This fee will not be applied if the account balance is zero. You can reactivate a dormant account at any time by logging in.